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If you need help now, call (800) 445-1195
If you need help now, call
(800) 445-1195

Employers and Brokers

Add a new dimension to your employee benefits strategy.
Over the course of our 30 year history, we have encountered almost every kind of employee-related situation, from wellness and financial guidance to crisis intervention. Our Masters level staff address each case with individual attention and true compassion. And we offer unlimited, confidential consultation, not only for employees and their families, but for your management teams, in every interaction.

Who We Are

  • A non-profit 501(c)3 organization.
  • Standalone, comprehensive EAP.
  • Established in 1985.
  • Rhode Island based, with a national reach.
  • Impeccable reputation for our clinical and programmatic expertise.
  • Consultative approach to human resources, management, and individual employees.
  • Responsive to employer requests and employee needs.
  • Experienced, master’s level counselors.
  • Dedicated and readily accessible account management team.

What We Do

At Coastline EAP, our goal is to ensure employees show up work-ready. While all employees strive to perform at their best, sometimes life challenges intervene. That’s where Coastline steps in, offering support and assistance.

Extensive Services

  • Assessment and crisis support for a full spectrum of work/life issues; consultation for legal, financial, eldercare, childcare, nutrition, career, and convenience services.
  • Grief and trauma response services available onsite or virtually within 24 hours.
  • Training(s) on a variety of professional development and wellness topics to meet the unique needs of your organization. *Customized trainings can be purchased on a fee-for-service basis.
  • 1-on-1 IMPACTS Trainings are individualized sessions with an EAP counselor designed to educate employees on practicing good workplace behavior.
  • Live, virtual wellness classes on mindfulness meditation, breathing, chair yoga, journaling, and other positive psychology topics offered weekly.
  • Unlimited orientations for employees and supervisors available upon request.

Comprehensive Mental Health Assessment

Master’s level counselors consider all aspects of an employee’s life with a particular focus on social health, emotional health, and well-being.  

Coastline offers employees and family members up to six (6) sessions with an EAP counselor per issue annually for short-term problem resolution. Sessions are available via telephonic means or face-to-face. Referral to a network provider for outpatient treatment is available when recommended and accepted.


Multiple points of entry including phone and live and confidential chat, email, and texting make it easy to reach out. Our team is responsive and available 24/7. We are a complimentary benefit to all employees. Our services are available to part-time, full-time, and seasonal employees, as well as their family members.

Coastline Makes the Match

Our counselors do the networking and heavy lifting, so the employee is connected to the right mental health provider for their individual needs. Qualified referrals to providers that are in the employees’ health insurance network are available. Sessions are available via video, telephonic means, or in-person (depending on location).

Workplace Referrals

Partnership that provides management consultations for challenging situations. Job performance problems can be addressed through support from the EAP. Coastline EAP is an opportunity for employees to connect with the assistance and resources they need to overcome challenges and thrive in the workplace. We follow up with the employer (within the confines of HIPAA) to ensure the employee’s needs are being met effectively.

Return on Investment

Coastline EAP is a cost-effective benefit. We address job performance issues and life challenges early on before they escalate, mitigating costly problems such as absenteeism and decreased productivity. Our services help enhance employee engagement, reduce turnover rates, and save on recruitment and training expenses. We contribute to a healthy, productive work environment, leading to long-term cost savings for your organization.

Organizational Wellbeing

Coastline EAP provides confidential counseling, conflict resolution support, and assistance with work-life balance, as well as resources to address mental health, substance abuse concerns, and crisis intervention. Through training and education initiatives, we empower employees and management with the skills and knowledge to navigate challenges and foster a positive workplace culture.

What employers say about us.

  • "Coastline EAP has been a game-changer for our organization. Their services have not only helped our team members navigate personal challenges but also contributed to a more resilient and engaged workforce.”
  • “Coastline proved indispensable in offering immediate support and counseling to our team following a worksite accident. Their quick response and compassion made a difference and we are so thankful.”
  • “Coastline has been a trusted and valued partner to our organization. The live wellness classes are a fantastic addition to what Coastline offers our employees. Having the option to step away and practice mindfulness midday has been helpful to everyone who takes advantage of the classes.”